Manage and process RFQs and POs from customers, and responding to these in the format mandated by the customer
Submit electronic invoices in customer-mandated formats, irrespective of the number of formats and protocols required across the customer base
Provide catalogs including customer-specific catalogs with punch-out capabilities through ResonanceNet
Transmit Advance Ship Notices (ASN) and proactive delay notifications
Available on-demand or on-premise, depending on your business needs
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Key Capabilities:
Invoice Submission - Submit invoices to each customer in their mandated formats and with mandated attachments; seamless integration with your back-end system to pick up invoices
Catalogs - Customer-specific and general catalogs with punch-out functionality
Automate Customer Transactions End-to-End - Receive and respond to several key transactions in the order processing and fulfillment cycle: RFQ / response, PO / Acknowledgment, Delivery Order, Shipment Confirmation and ASN, Sales Order Changes and Goods Receipt (at customer end).
Logistics Tracking - Interface with tracking systems of standard carriers and freight-forwarders.
Customer Portal - Provides a web-front to the order processing and fulfillment system.
Suppliers can submit invoices out-of-the-box to their customers or to standard eInvoicing portals they may use in the customer / portal mandated formats and with the relevant attachments.
Submit e-invoices directly to your customers (e.g. ConocoPhillips and Chevron)
Submit through portals (e.g. Digital Oilfied Services and Oildex) to their member customers (e.g. Occidental Petroleum, EnCana, Devon, EOG and Anadarko)
Solution implementation is either on-premise or on-demand (no hardware / software infrastructure required at your end)
Supports industry standards like PIDX and RNIF 2.0 for invoice processing and other business functions
Once implemented, the solution picks up your invoices and any relevant attachments from your back-end accounting / billing system. Depending on the customer destination for the invoice, the invoice is transformed into the appropriate protocol and format and submits the invoice to the customer. Any response from the customer is also delivered back to you.
Real-life Benefits:
Reduced cost of electronic compliance required with different systems by different customers
Faster invoicing = faster payments = reduced days of sales outstanding
Accept incoming orders and submit acknowledgments
Readily support customer mandated programs such as Vendor Managed Inventory (VMI) and automated replenishment
Improve customer satisfaction by providing online shipment tracking